Quick access
What would you like to do?
Go directly to the most commonly used services and information.
01 — MY PURCHASES
Find your files
Drum sheets, videos, MP3s, lessons
and other content you have purchased.
02 — TROUBLESHOOTING
Solve a problem
Download blocked, ZIP file,
PDF drum sheet or missing order email.
03 — MESSENGER
Chat with us
Ask a quick question about a product,
an order or the catalog.
04 — CUSTOM SERVICES
Request a custom creation
Can’t find the song you need?
We can create it especially for you.
01 — PURCHASES
My purchases & downloads
Find the products you purchased from Best Music Sheet.
I purchased a product: where are my files?
Once your payment has been validated, your digital files
are available in your customer account.
- in your order confirmation email;
- in My Account → My Purchases.
Where can I download my drum sheet PDF?
Your drum sheet is available after payment validation.
You can download it from your order email
or from My Account → My Purchases.
Where can I download my drum lesson?
Some lessons contain several files bundled in a ZIP archive.
Download the ZIP and unzip it to access all the lesson files.
When is my purchase available?
Digital products are available once your payment has been validated.
I didn’t receive my confirmation email
Check your Spam, Junk and Promotions folders.
Good to know:
your purchases remain available in your account
even if you cannot find the confirmation email.
02 — FILES
Download problems
Solutions to the most common issues.
My link does not work or the download is blocked
Try the following:
- download the file from My Account → My Purchases;
- try Chrome, Safari, Firefox or Edge;
- temporarily disable your ad blocker;
- temporarily disable your VPN;
- use a stable Internet connection.
How do I open a PDF drum sheet?
Mac: Preview.
Windows: Adobe Acrobat Reader.
Mobile: use your usual PDF reader.
How do I open a ZIP file?
Mac: double-click the ZIP file.
Windows: right-click → Extract All.
Mobile: use the Files app or another unzip app.
03 — OUR PRODUCTS
A format for every way of learning
Each resource is designed for a different stage
of learning and practising a song.
01 · PDF
Drum Sheet
A detailed transcription of the drum part
so you can study the song accurately.
02 · EASY PDF
Easy Version
The original song structure with simpler
grooves and fills.
03 · VIDEO
Drum Cover
Watch the sticking, movements,
fills, dynamics and orchestration.
04 · AUDIO
Drumless Audio
Play along with the song without drums
and take the drummer’s place.
What is an Original Drum Sheet for?
fills and dynamics of the original drum part in detail.
What is the Easy Version for?
while keeping the original song structure.
What is a Drum Cover video for?
dynamics, fills and orchestration in action.
What is Drumless Audio?
so you can take the drummer’s place.
What are the drum lessons for?
grooves, fills and musicality step by step.
04 — BUNDLES
Best Music Sheet bundles
Combine several resources to practise the same song.
Original Drum Sheet + Easy Version
version of the same song.
Drum Sheet + Drum Cover Video
the performance of the song on drums.
Drum Sheet + Drumless Audio
Learn the drum part with the sheet,
then play along with the drumless backing track.
Some Drumless Audio files are created from the original recording.
As a result, slight changes to other instruments may sometimes be audible.
New · Messenger
Have a question? Send us a message.
Use Best Music Sheet Messenger to quickly ask a question
about a product, an order, a download or our catalog.
How does it work?
Open Messenger directly on the website
and send us your question.
05 — CUSTOM SERVICES
Custom orders
Quotes, delivery times and urgent requests.
Can I order a song that is not in the catalog?
for songs that are not yet available in the catalog.
How do I request a quote?
Custom Services
page and provide the artist, song title,
exact version and the type of content you need.
What are the delivery times?
within 30 days.
Is there an urgent option?
An additional rush fee may apply.
06 — MEDIA
Videos & audio
Are videos downloadable?
it remains available in your customer account.
Are MP3 files downloadable?
remain available in your customer account.
07 — PAYMENT
Payment & refunds
Is payment secure?
or CIC Bank.
Can I request a refund?
and whether the download or access has already started.
08 — RIGHTS
Using your files
Can I share a file I purchased?
Public sharing or resale is not permitted.
Can I print my drum sheet?
for your personal use.
Need help?
Didn’t find the answer to your question?
Use Messenger or contact us using the contact form.
For questions about an order, please include the email address
used for the purchase and your order number if possible.
